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Posted on: January 11, 2024

Service Lines Inventory

Water meter top-down view

Distribution Department News


                The Champlain Water District (CWD) Distribution Department has contracted with MSK Engineers to complete an inventory of water service lines in all the CWD owned water systems in Colchester.   This is in response to federal drinking water regulations passed by the US EPA in 2021.  The new regulations require all water systems in the country to develop an inventory of service line pipe materials for every service line in the water system.

MSK will be sending out a letter to those water customers in Colchester Fire District #1, Colchester Fire District #3, Colchester Town Water System and Malletts Bay Water Company that the department does not have accurate service line material information, requesting:

1) the customer take a picture of the water service line where it enters the building and send it to MSK using instruction in the letter.

2) the customer schedule an appointment with MSK to complete the service line observation, that takes about 10 minutes.

3) that customers be on the look-out for MSK Engineers going door-to-door. MSK Engineers will be wearing MSK branded safety vests and carrying MSK identification credentials.

NOT everyone in these CWD owned Colchester water systems will be receiving the letter since the department has many customer service line information records on file.

The purpose of the new regulations is to identify water pipes that may contain lead pipe so they can be replaced.

If you have any questions about the Lead Service Line Program in the City, you can reach out to Jay Nadeau, Distribution Director at (802) 861-4817 or

See EPA information below. 

EPA: Concerned About Lead In Your Drinking Water?

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